Apprenticeship: Customer Service

Recruiter
Active Luton
Location
Luton
Salary
Competitive
Posted
09 Aug 2017
Expires
13 Aug 2017
Sector
Accounting
Contract Type
Permanent
Apprenticeship: Customer Service

Award: NVQ Diploma in Customer Service Level 2

Duration: 12 months

An apprenticeship in Customer Service is ideal for anyone who enjoys meeting and talking to people and who is looking for a career in a role with a customer facing focus.

As an Apprentice you will receive full on the job training and mentoring. In addition you will work towards qualifications which includes an NVQ Level 2, Integral knowledge and work based learning modules and Functional Skills in Maths and English, Level 1

This exciting role will provide you with a thorough grounding in customer service and will include working in all aspects of the business. This will include:

Dealing with customer enquiries
Answering the telephone
Using Active Luton in-house IT systems including taking bookings
Promoting Active Luton products and services
Filing, laminating and photocopying
Active Support for the Administration Team
Email and input to database systems
Reception duties
Dealing with cash handling and reconciliation of cash
Retail sales and stock taking

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